Privacy Policy

Privacy Policy

We are committed to protecting your privacy and keeping it secure when you visit our site or communicate with us electronically.
This privacy policy, along with our terms of use, explains what happens to any personal data that you provide to us or that we collect from you.
We update this policy from time to time, so please review this policy regularly.
 
The information we collect
You are not required (by law or by any contract with us) to provide personal information to us through this website. We will only ask you to provide personal information to us when it is necessary for us, for example, (registering as a merchant) to provide you
 (with a two-party agreement contract and terms of use).
 
The information you provide us with:
We may receive personal information about you whenever you contact us. For example, by doing the following:
· Inquiring about our products or services
· Using and browsing our website
· Contacting us via phone, WhatsApp, or email
· Inquiring about vacant positions or applying for them
This information may include:
· Basic identification information, such as your full name and title
· Contact information, such as mailing address, email address, and phone number
· Additional information related to your use of our website and services, such as marketing preferences, survey responses, and feedback
· Information about your shipment, including the recipient
· Value-added tax status
· Payment information (collected and processed securely by our payment provider)
Information we collect about you on our website:
We collect information using cookies and other similar technologies to help distinguish you from other users of our website. This may simplify your online experience by saving you from re-entering some information and allowing us to make improvements to our website. When you visit our website, we may collect the following information:
· User agent details provided by your internet browser
· Your password for this website, but not the one used for logging in via an external provider
· If you choose to log in using a third party, we will record your login provider choice
· If you choose to link your account to an external marketplace for shipment imports, we will record the necessary details to facilitate this link
· Device identifier (cookie file or IP address) and general location to prevent fraud
· Details of your visits to our website and the resources you access, including, but not limited to, website pages, links, traffic data, location data, weblogs, and other communication data
· When orders are generated from advertising sources, we record the source of each request. This is only to allow us to evaluate the effectiveness of these ads and is not used for customer profiling of any kind.
Our website is not intended for children, and we do not intentionally collect data related to children.
Information we collect about you from other sources:
We do not collect information about you from other sources.
Information we receive about you from other sources:
Sometimes you may have given your consent to websites, services, or other third parties to provide us with information. This may include information we receive about you if you use any of the other websites we manage or the other services we provide, and in this case, we will have informed you when we collected that data if we intend to share this data internally and integrate it with the data collected on this website. We will also inform you for what purposes we will share and integrate your data.
It may also include information from third parties we work with to provide our products and services, such as payment processors, delivery companies, technical support companies, and advertising companies. When we receive information about you from these third parties, we will inform you of the information we have received and how and why we intend to use it.
 
The information collected by third parties
In addition to the information we collect, we may also receive data that has been collected by third parties, which will be added to the previous information that we have retained ourselves.
 
Why do we collect personal information about you
To provide you with our detailed online services on our website.
 
Using cookies
Sometimes, we may collect information about your computer for our services and to provide statistical information related to the use of our website to our advertisers.
- This information will not personally identify you, it is statistical data about our visitors and their use of our website. This statistical data does not identify any personal details at all.
- Similarly, we may collect information about your general internet usage using cookies. When used, these cookies are automatically downloaded to your computer. This cookie file is stored on your computer's hard drive, where cookies contain information that is transferred to your computer's hard drive. It helps us to improve our website and the service we provide to you.
- All computers have the ability to reject cookies. This can be done by activating the settings on your browser which allows you to reject cookies. Please note that if you choose to reject cookies, you may not be able to access certain parts of our website.
- Our advertisers may also use cookies, over which we have no control. These cookies will be downloaded (if used) once you click on advertisements on our website.
- We may use cookies for the following purposes:
1. To display relevant advertisements on websites on the internet
2. To display relevant advertisements based on your previous visits to our website
3. To use Google Analytics data to display advertisements based on your previous visits to our website
 
Using your personal information
The information we collect and store about you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
1. To provide you with information requested by you, regarding our products or services. To provide information about other products that we feel may interest you, where you have agreed to receive such information.
2. To fulfill our contractual obligations towards you.
3. To inform you of any changes to our site, such as improvements or changes to the service/product, which may affect our service.
- If you are a current customer, we may contact you to provide information about goods and services similar to those which were the subject of a previous sale to you.
- Furthermore, we may use your data, or allow specific third parties to use your data, to provide you with information about related goods and services that we consider may interest you. We or they may contact you regarding these goods and services by any of the methods that you agreed to at the time of data collection.
- If you are a new customer, we will only contact you or allow third parties to contact you when you have provided your consent and only through those means you provided consent for.
- If you do not want us to use your data for our or third parties' purposes, you will have the opportunity to withhold your consent when you provide your details in the form where we collect your data.
- Please note that we do not disclose information about individuals who can be identified to our advertisers, but we may provide them, on some occasions, with aggregate statistical information about our visitors.
 
Storing your personal data
We may transfer the data we collect from you to locations outside the Kingdom of Saudi Arabia for processing and storage. It may also be processed by employees working outside the Kingdom of Saudi Arabia who work for us or for one of our suppliers. For example, these employees may be involved in processing your request and completing it, processing your payment details, and providing support services. By providing your personal data, you agree to this transfer, storage, or processing. We will take all reasonable steps to ensure that your data is handled securely and in accordance with this privacy policy.

· The data provided to us is stored on our secure servers. Details related to any transactions entered on our site will be encrypted to ensure their safety.

· The transfer of information over the internet is not completely secure, and therefore we cannot guarantee the security of data sent to us electronically, and therefore the transfer of this data is entirely your responsibility. When we provide you (or where you have chosen) a password so you can access certain parts of our site, you are responsible for maintaining the confidentiality of this password.
 
Reveal your private information.
Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our parent company, and any other subsidiaries (if any).
We may also disclose your personal information to third parties:
1. When we sell any or all of our business and/or assets to a third party.
2. When we are legally required to disclose your information.
3. To help prevent fraud and reduce credit risks.
 
Third party links
It is difficult to find links to third-party websites on our site. These sites should have their own privacy policies which you should verify. We do not accept any responsibility or obligation towards their policies at all because we do not control them.
 
How can you help in maintaining the security of your personal information?
As you would expect from us, we will take all reasonable measures to ensure the retention of the personal information you provide through our website and manage it securely. However, there is not much you can do to help maintain the security of your personal information - not only on our website, but whenever you provide information online. Here are some simple ways you can improve the security of your information:

- Use a secure browser
- Encryption is the process of mixing sensitive information before transmitting it so that it remains private even if intercepted. 128-bit versions support it.
- Two common browsers that support 128-bit encryption are:
- Microsoft Internet Explorer version 5.5 and higher
- Netscape Navigator version 6 and higher
- Security upgrades are available for some older browser versions. We recommend contacting your preferred browser provider for more information.
 
Contact Us
We welcome any inquiries, comments, or requests you may have regarding this privacy policy. Do not hesitate to contact us via WhatsApp customer service or email.